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| Meade Instruments Corporation
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Fundada en 1972 y pública desde 1997,
Meade es el líder mundial en el diseño
u fabricación d telescopios y accesorios
para astrónomos aficionados. Los inovadores
y altamente tecnificados productos de la compañia
son reconocidos como los mejores del mundo.
| Founded in the most modest of
circumstances, Meade Instruments began
business in 1972 on initial capital of $2500 as
a mail-order supplier of small refracting
telescopes. Starting, quite literally, on the
kitchen table of a single-room apartment and
operating from a post office box, the one-person
business grew slowly: sales that first year were
just under $8000, all of which came from a 2" by
4" ad in Sky & Telescope
magazine, then the only wide-circulation U.S.
publication directed at the amateur astronomer.
The fledgling company quickly found that there
was an increasing demand for quality telescope
accessories, a demand that was going largely
unmet. In 1973 Meade added lines of Orthoscopic
and Kellner eyepieces, followed rapidly by a
group of precision rack and pinion focusers,
viewfinders, filters, camera adapters, and other
accessories. That year also saw us as charter
advertisers in the new magazine Astronomy. Amateur
astronomers purchasing Meade accessories found
that each had custom touches not |
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generally available on competing
models–the focusers, for example, had
spring-loaded gearboxes that permitted smoother
action throughout the entire travel distance,
the viewfinders included eyepieces with wider
fields than had been commonly available.
By 1977 Meade Instruments offered a broad
range of telescope accessories and parts for the
serious amateur, a range of accessories and
parts that in fact permitted the company to
bring out its first in-house manufactured
telescopes, Meade Models 628 and 826 6" and 8"
reflecting telescopes. With Meade reflectors
American amateur astronomers found that they
had, really for the first time, a telescope
manufacturer that provided a quality product at
a reasonable price, that continually updated its
products technically, and, above all, one that
stood firmly behind every sale.
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Meade 6" and 8" reflecting telescopes were an
instant success–so much so that in early-1978 the
company was faced with a 6-month backlog, despite
the fact that we had promised "6-to-8 week
delivery." Every customer was written a personal
letter explaining the backlog situation and was
offered a full and immediate refund if the
additional waiting time was not acceptable. Few
accepted the offer. As it turned out, by working
overtime shifts and adding additional personnel,
we were able to ship all of the back-ordered
telescopes within about three months instead of
the projected six.
Word began to spread among amateurs that Meade
Instruments is a company that can be trusted, one
that does and means what it says. These values,
now so often abused, are still very much at work
in the Meade Instruments of the present day.
| In 1978
Meade Instruments took on its most formidable
challenge to that date: the Schmidt-Cassegrain
telescope market. Development of the original
Meade 2080 8" Schmidt-Cassegrain required three
years and all of the financial and engineering
resources that the company had at its disposal,
notwithstanding the significant growth that the
company had experienced in the late-'70's. But
we were determined to develop the state of
Schmidt-Cassegrain design, a design that we
strongly felt had overpowering advantages for
the serious amateur, but one that was not being
technically well-advanced due to an absence of
competition.
With the announcement, in September, 1980, of
the Model 2080, Meade Instruments began to grow
rapidly. Each year thereafter saw new and
exciting telescope models and accessories, as
Meade led the way in telescope technology for
the serious amateur. By 1986 Meade Instruments
was generally acknowledged as the largest, and
certainly the leading, manufacturer of serious
telescopes in the world. By 1995 in virtually
every country in the world where serious
telescopes are sold, more Meade telescopes were
sold than all competing telescope models
combined. |
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So why has Meade Instruments been
successful–why has the company grown during
these past 30 years, when other telescope and
accessory companies, dozens–perhaps more than
one hundred–of them, have come and gone? The
answers are as fundamental and as clear today as
they were on that kitchen table thirty years
ago:
Product Quality and Value–The bedrock
of any successful manufacturing company is the
quality and value that its products represent.
Does each product perform well-within its
advertised specifications? Does each product
offer good and fair value for the customer's
money? If the product is made by Meade
Instruments, we know that the answers are yes in
both cases. We look at our products, study them,
use them every day, and we regularly compare
them directly with competing products, to
confirm to ourselves that no company anywhere is
offering the customer a better product or a
better value.
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| Customer Service: We go the second
mile with our customers to reach an amicable
conclusion to any question or problem–and we
have found likewise that the overwhelming
majority of customers also want to be reasonable
with us. We offer an excellent product warranty,
a warranty that gives our customers strong
formal protection of their investment in any of
our products. But when a customer calls with a
complaint–whether or not his Meade product is
still under warranty–we ask ourselves a simple
question: What is the fair thing to do?
If the product has not been abused or
mishandled, we routinely repair or replace a
defective component, beyond stated warranty
terms, if we feel that the problem should not
reasonably have occurred. The Meade Customer
Service staff's sole mission is to keep Meade
customers satisfied with the product they have
purchased–and with the company they have
purchased it from. |
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Continual Innovation: The list of
Meade firsts is the most impressive in
the industry: the first 8" Schmidt-Cassegrain to
include a worm-gear drive (1980); the first
commercial Schmidt-Cassegrains to include
integrated electronic drive systems (Meade
LX3's, 1984); the first permanently-programmed
periodic error correction software (Meade Smart
Drive, 1990); the first apochromatic refractors
with automatic slewing and GO TO capability
(1992); the first fully computerized
observatory-class Schmidt-Cassegrain (Meade 16"
LX200, 1994)– the first intermediate-level
telescopes with automatic slewing and GO TO
capability (Meade Digital Electronic Series,
1999)– the first ultra-high transmission
coatings for commercial catadioptric telescopes
(Meade UHTC group, 2002) — and with dozens of
innovations in between. Meade engineers are
constantly seeking ways to make our products
even better, to reduce manufacturing costs, and
to design new and exciting products. To the
often-asked question, "Are you working on
anything new?" the answer is always, and not
facetiously, yes.
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| Meade common
stock is traded on the NASDAQ National
Market, the result of an initial public stock
offering in April, 1997. The principal members
of the Meade management team–including the
Chairman/Founder, President, and Senior
Vice-President of Sales–have been with the
company an average of 23 years; they have grown
with the company and seen it develop. These
Meade managers are also among the company's
largest shareholders. Your interests are their
interests; your Meade telescope is their Meade
telescope. |
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Take a virtual on-line tour of the Meade
Factory for information on key areas that
are essential to Meade Instruments' reputation for
quality.
Meade Instruments Corporation has
created a link for use by our business partners
who require proof of insurance in the course of
our business relationship. By providing this
information electronically, up-to-date information
is available whenever you need it - 24 hours a
day, 7 days a week.
To access a printable
copy of our Memorandum of Insurance (MOI) simply
access the website: http://www.marsh.com/moi?client=D232
We
are excited about making this tool available to
our valuable business partners and we are
confident that this website will meet the majority
of your needs. If you have additional needs,
please contact our Legal Department at (949)
451-1450.
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